SparqFest Help Center

Main Navigation

  • Help Center Home
  • Contact Us

Getting Started

Are you a new SparqFest customer? This series of articles will walk you through the process of setting up your SparqFest site.

  • Home
  • Staff Portal
  • Getting Started

Components and Concepts

Welcome to SparqFest! By now, you have likely signed up for your free trial or subscription to the SparqFest Festival Platform and are anxious to dive into making the site work for your festival. This series of "Initial Setup" documents will guide you through the full process of getting up and running with the SparqFest platform. For the most part, ...

Last updated: March 26th, 2023

Appearance and Festival Configuration

To get going with SparqFest configuration, you will need to go to your SparqFest site and login. Everything happens in the Staff Portal which you can typically access via a link at the bottom of the public site home page. Some themes, however, may place this link in your profile menu. If it prompts you for an invitation code, then the user you logge...

Last updated: December 9th, 2022

Edition Setup

You now have configured all of the generic information, appearance, and structure of your SparqFest web site. As noted in Components and Concepts, you configure both general information about the festival and information specific to the current edition of your festival. This article goes into configuring a specific edition. Step 1: Review the Basic ...

Last updated: October 26th, 2022

Submissions

Before you can begin programming a festival, you need to pull the list of your selections into SparqFest. Most of our festivals accept submissions in FilmFreeway, though a handful are either invitation-based or rely on their own internal tools to manage submissions. SparqFest is not itself a submissions platform. We assume you are accepting submissi...

Last updated: October 26th, 2022

Selections

By this point, you should have a site that is looking like you want it to look (even if the content is non-existent) and a list of submissions loaded into SparqFest. SparqFest, however, doesn't actually operate on submissions. Instead, you must promote a "submission" into a "selection" so you can program it in the festival. Step 1: Review the Submis...

Last updated: October 26th, 2022

Programming the Festival

The last "must-do" task for every festival is programming the content. There are so many nuances to festival programming that are well beyond the scope of this series of initial setup articles, but this article will help you get your selections into screenings and determine what next steps are appropriate to you. Note: a selection must be programmed...

Last updated: October 26th, 2022

Ticketing

SparqFest supports both free and paid access to online and in-person events and content. Our ticketing module has a number of features that are discussed elsewhere. For the purposes of this initial setup article, we will cover a couple of key scenarios: Free access to online events Basic ticket sales for access to in-person and online events A new S...

Last updated: April 10th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll get back to you as soon as possible.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

The Sparq Festival Platform Terms of Service Privacy Policy
Sparq Copyright © 2020-2022 SparqTV LLC

Knowledge Base Software powered by Helpjuice