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We have support options to meet the needs of small and large festivals.

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Standard Support

Standard support is included with every SparqFest subscription. Included in our standard support: Access to our Knowledge Base (this site) Direct access for festival staff to technical experts as well as industry experts The ability for festival staff to connect creators, jury, and audience members encountering site issues directly with our support ...

Last updated: March 2nd, 2023

Standard Plus

“Standard Plus” is a new service will be rolling out in March of 2023 that is our most cost-effective way of dealing with stress during your festival weekend. With “Standard Plus”, you designate a three day period in which you service level is raised from a 1business day turnaround, to a 4-hour turnaround during daylight hours and 8-hours overnight....

Last updated: March 2nd, 2023

Virtual Technical Director

“Virtual Technical Director” s a new service will be rolling out in March of 2023. Do you need an experience festival professional to take over the technical concerns of your festival for you? Our “Virtual Technical Director” makes any technical problem for your festival all problem. The service name offers exactly what it says. One of our staff mem...

Last updated: March 2nd, 2023

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